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Interact is a digital claims resolution platform that empowers insurers and law firms to manage and resolve third-party claims efficiently, minimize adjustment expenses, and expedite resolutions through structured negotiations, automation, and arbitration.
Accelerates Resolutions: Expedite claims outcomes with reduced manual touchpoints.
Enhances Consistency: Standardizes claims processes through rules-based automation.
Improves Collaboration: Fosters seamless collaboration and structured negotiation between insurers and law firms.
Reduces Litigation Management Costs: Resolves claims earlier and minimizes unnecessary litigation and associated expenses.
Improves ESG Performance & Claimant Experience: You reduce resources expended to resolve a claim and claimants get their claims resolved and money in their pocket quicker.
Interact can handle any type of case, claim, or dispute that involves two negotiating parties and the (optional) involvement of a neutral. Once the channels between you and your counterparties have been set up by Nuvalaw, the Interact platform's automation processes can commence within these channels to the degree desired by the participants. You remain in control.
Interact is designed to streamline the claims resolution process and typically resolves claims faster than traditional methods. Exact timelines are determined during onboarding and contracting and Interact's resolution engine will then proactively manage the workflow through task assignment and escalation where required. For an example duration, many of our clients in the UK use an OIC (motor/auto) personal injury claim resolution process that takes a maximum of 25 days where standard processes take over 300 days.
Pricing is calculated per product and client based on volume referred. Higher volume commitments enable better pricing.
Yes, Interact can integrate with existing case management systems through APIs, ensuring a smooth flow of data and efficient claims processing. If this is something you require, please get in touch with us.
Our onboarding process is straightforward and includes training sessions, dedicated support, and documentation to help your team become proficient with Interact. We ensure your organization is fully equipped to make the most of the platform.
Interact is trusted by leading insurers and law firms across the UK, including organizations with significant market share in the motor insurance and personal injury sectors. For a full list of clients or specific references, please contact us directly.
